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Zydeco offers Contract Maintenance to ensure your systems are
up and running when you need them!
We provide guaranteed quick response,
discounts on purchases, equipment evaluation, data backup recommendations and system security evaluation as part of our contract package.
Our technicians are proficient in all Windows servers and operating systems as well as Linux and several flavors of Unix. We have over 30 years of business
software application experience including Accounting, Inventory Control, Order Entry, MRP, ERP, CRM and Point-of-Sale.
Let us show you how you can save money and increase systems reliability and performance with a Zydeco Technologies maintenance contract. |
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NEW!!!
In addition to the traditional "Break-Fix" model of maintenance and repair, we now offer a proactive approach with Remote Managed Services.
Remote Managed Services is a combination of hardware, software and technical services that allows Zydeco Technologies to manage a single computer or an entire enterprise network from our location.
Our job is to keep your network up and available to your employees and your customers at a price your business can afford.
Zydeco Technologies provides cost effective 24x7 remote management of your IT operations and services for Small and Medium Businesses.
Having your own full-time IT staff can be cost prohibitive for a small and medium businesses. An alternative is to outsource the management of your business-computing infrastructure or your entire data center. Your company benefits from improved service levels, reduced down time, improved productivity, customer satisfaction and a reduction in IT staffing.
Our IT staff can proactively manage your networks; provide problem mitigation and ongoing migration and maintenance support. When combined with our desktop support services, we become your dedicated IT service provider. Our service includes preventive maintenance and emergency management. If an event occurs - no matter where or when - our remote management team will fix the problem from our site.
Our experienced IT technicians have the expertise to help you to manage hardware and software including:
- Servers and operating systems software
- Routers, switches, firewalls, appliances, WANs, LANs
- Storage devices, SANs and data backup and recovery devices
- Internet, email and websites
- VOIP (Voice Over Internet Protocol)
- Database management systems and purchased applications
Zydeco Technologies will assist you in identifing a monitoring plan that is designed to meet your company's specific needs. Working with your business and IT management we set in place a support process that includes:
- Notification mechanisms such as paging, e-mail and phone calls
- Escalation procedures based on the rules you establish
- Resolution, reporting and logging of events
Contact us today to see how your company can increase uptime and reliability while reducing your overall IT budget using our Remote Managed Services.
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