Computer Repair in Your Home

Virus and Spyware Removal
Virus and spyware infections are the number one computer problem experienced by home computer users. We have extensive experience dealing with malware (viruses and spyware) of all kinds. We will get rid of the viruses and spyware and have your computer up and running again.

If a virus has damaged Windows to the extent that a clean installation of Windows is required, we will back up your documents, pictures, music, movies, financial data, email records and any other information you may need to keep before we re-format your hard drive*.

Operating System Repairs and Tune-Up
Our technicians are familiar with the variety of Windows and Linux Operating Systems. When your Operating System fails, your computer will have frequent shutdowns, error messages, blue screens and lock-ups, or it won't even boot up at all. Our technicians will attempt to repair your Operating System through a careful diagnosis process or a clean installation of your O/S after backing up your data. Your computer will be tuned-up and running properly when we are done.

Diagnosing & Repairing Hardware Failures
Our technicians are trained to recognize, properly identify, and repair system and hardware failures. We will provide you with a diagnosis and a quote for the cost to repair before doing any work on your computer. The diagnostic fee will be applied to the repair cost if you choose to go ahead with the repair.

Computer Back-ups
Our technicians will establish your backup method. Averting headache and financial pain are our objectives. Whether it's external hard drive, flash drive, CD/DVD backup or Internet based backup, we will ensure your valuable information is protected against loss.

Home Wireless Networks
We can set up your home to share your internet access between multiple computers. Using wireless (Wi-Fi) technology, we can set up internet access on your computers without having to run cables to different rooms. You will be able to roam around you house and even outside with your laptop and have secure, private wireless internet access.

Computer Training
We offer one-on-one training in your home for Windows and Apple computers and application programs. Whether it's how to install a computer program, create a presentation, print documents and photos, send email, or operate a webcam, we can guide you through the step-by-step processes necessary to enjoy your computer.

Data Recovery
Our technicians are trained to recover data that otherwise may seem lost due to system crash, file corruption, or loss of a backup. Every effort is made to recover your lost data utilizing specialized tools and software.

Data Transfers
We can move your information from one computer to another for you. If you have purchased a new computer from us, we offer this data transfer as a free service.

E-Mail Configuration
Our technicians are experienced in setting up a variety of email clients and their specific configurations. We can configure Outlook Express, Outlook, Thunderbird and other software clients. We can also wet up web-based email clients such as Yahoo, Hotmail and Google's Gmail for you and then show you how to use it.

Sharing Printers and Files between Computers
We can set up your computers to share files and printers. Our technicians have installed hundreds of printers, both hard wired and wireless. Let our trained technicians take the guesswork out of this complicated process.

Installing and Upgrading New Hardware
We can provide or install hardware upgrades for your computer such as printers, memory, hard drives, DVD-RW drives (DVD burners), wireless adapters, network cards, video cards, TV tuners, video capture cards, sound cards plus many more. Improperly installing such a component can not only damage your system, but could void your computer warranty. Having computer hardware professionally installed far outweighs the potential negative consequences of things going wrong when doing it yourself.

Configuring Internet Connections from Your Internet Service Provider
Our technicians know how to establish Internet connections. We ensure that your ISP's (Internet Service Provider) connection protocols are properly configured so that you can soon be "online". If you need help with Time Warner or AT&T high-speed internet setup or help with a dial-up service setup, we can take care of it for you.

Configuring & Setting Up New Computers
Our technicians go beyond removing your system and plugging in all the cords. We test, and retest, every connection so that when we leave you are assured that your system is operating as the manufacturer advertised.

Password Recovery
Our technicians have computer programs that are designed to recover lost passwords. Your best course of action is to contact us as soon as possible after being locked out of your computer, a document, spreadsheet, or any other password protected file. Attempts to penetrate a password protected computer or file could compromise the integrity of your system, resulting in a loss of important information.

Computer Relocation
Moving your equipment? We can pack and locally move your computer equipment safely and then set it all back up again at your new location. We always test your system to make sure everything is working properly at your new site.

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