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Zydeco Defender Managed Service Plan


 
Zydeco Defender Managed Services
 

Zydeco Defender for Small Business

Are you a small business owner or manager that would like to have your very own IT department? Are you a small business owner that just wants someone to take all those IT "headaches" and time burdens off your hands? We are looking for growing small businesses with 1 to 100 workstations and servers for our Zydeco Defender remote network monitoring and management, also called Managed Services.

 


Zydeco Defender Remote Network Monitoring and Management

With Zydeco Defender, your small business has the flexibility to start with the managed IT services that make the most sense for your organization, and then grow with us as your needs grow. Many business owners and managers who are responsible for IT prefer that we take IT off of their hands. We manage their entire IT infrastructure, including desktops, servers, routers, security, networks and more.


Here's a short Video about Zydeco Defender for Small Business




IT Management Services

With Zydeco Defender, we manage, maintain and support your entire IT infrastructure for one monthly fee, whether your equipment is at your location or our data center. We also offer a hybrid approach; we can host some of your servers (or other equipment) in our data center while we manage other equipment at your location.


What is Covered?

We remotely monitor your network 24 hours a day/7 days a week. We will remotely respond and fix any issues when we receive notice from our system. If we can't repair the issue remotely, a technician will come out to your location.


We Become Your IT department!

If you crash for any reason, including viruses, we fix it. If you need help setting up a printer we do it. If your router goes down, we reconfigure it or set up a new one. All the labor for these things is included. If you replace any of your servers or workstations we will set up the replacements for you and it will be covered just like the original. If a hurricane hits and you need help setting back up afterward, it is covered. If you call in with operating system or browser questions it is covered. We will also try to help with any application software (such as QuickBooks), whether or not it was supplied by us, as best we can. We monitor antivirus status and Windows backup status. We document your hardware and software ownership and provide you with a complete inventory.

Configuring routers, installing drivers for printers and other devices and troubleshooting device communications are all covered in our managed services plan!


Zydeco Defender Means Choice

Many of the managed IT services included in Zydeco Defender are available a la carte. We'll work closely with you to make sure your particular needs are met. Zydeco Technologies also offers a host of other IT services. Read more about our data backup & recovery services, point-of-sale systems and professional IT services.


When you choose Zydeco you can rest assured that your business will enjoy trouble free systems because

"We do IT right!"



 

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