Managed Services

Zydeco Technologies provides 24/7 Managed Services and Remote Monitoring for your computers, servers and network.

Remote Managed Services is a combination of hardware, software and technical services that allows Zydeco Technologies to manage a single computer or an entire enterprise network from our location. Our job is to keep your network up and available to your employees and your customers at a price your business can afford.

Zydeco Technologies provides cost effective 24x7 remote management of your IT operations and services for Small and Medium Businesses.

Having your own full-time IT staff can be cost prohibitive for a small and medium businesses. An alternative is to outsource the management of your business-computing infrastructure or your entire data center. Your company benefits from improved service levels, reduced down time, improved productivity, customer satisfaction and a reduction in IT staffing.

Our IT staff can proactively manage your networks; provide problem mitigation and ongoing migration and maintenance support. When combined with our desktop support services, we become your dedicated IT service provider. Our service includes preventive maintenance and emergency management. If an event occurs - no matter where or when - our remote management team will fix the problem from our site.

Our experienced IT technicians have the expertise to help you to manage hardware and software including:

  • Servers and operating systems software
  • Routers, switches, firewalls, appliances, WANs, LANs
  • Storage devices, SANs and data backup and recovery devices
  • Internet, email and websites
  • VOIP (Voice Over Internet Protocol)
  • Database management systems and purchased applications
Zydeco Technologies will assist you in identifing a monitoring plan that is designed to meet your company's specific needs. Working with your business and IT management we set in place a support process that includes:
  • Notification mechanisms such as paging, e-mail and phone calls
  • Escalation procedures based on the rules you establish
  • Resolution, reporting and logging of events
Contact us today to see how your company can increase uptime and reliability while reducing your overall IT budget using our Remote Managed Services
 
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