Store Policies

COMPANY POLICIES

1) CUSTOMERS WILL BE NOTIFIED WHEN EQUIPMENT IS READY FOR PICKUP. EQUIPMENT LEFT HERE FOR MORE THAN 30 DAYS AFTER REPAIR IS COMPLETED WILL BE SOLD, DISMANTLED AND/OR RECYCLED. PLEASE NOTIFY US IF YOUR ADDRESS AND/OR TELEPHONE NUMBER CHANGES WHILE YOUR EQUIPMENT IS HERE.

2) 15-DAY LIMIT FROM DATE OF PURCHASE FOR RETURNS OF ANY MERCHANDISE.

3) YOUR ORIGINAL RECEIPT IS REQUIRED FOR ALL RETURNS.

4) 15-DAY LIMIT FOR D-O-A HARDWARE RETURNS. AFTER 15 DAYS, WARRANTY CLAIMS MUST BE MADE THROUGH THE ORIGINAL MANUFACTURER.

5) SOFTWARE RETURNS ARE ALLOWED FOR DEFECTIVE MEDIA ONLY. THERE IS NO GUARANTEE ON SOFTWARE COMPATIBILITY OR PERFORMANCE.

6) WE TAKE GREAT CARE IN PROTECTING OUR CUSTOMER'S DATA. HOWEVER, WE CANNOT BE RESPONSIBLE FOR YOUR DATA. WE DO NOT GUARANTEE THAT YOUR DATA WILL BE AVAILABLE AFTER WE WORK ON YOUR COMPUTER.

PLEASE BACK UP ANY OF YOUR DATA THAT YOU WANT TO SAVE BEFORE WE WORK ON YOUR COMPUTER. IT IS YOUR DATA, AND YOU ARE RESPONSIBLE FOR BACKING IT UP.

7) WE WILL NOT PERFORM ANY WORK ON ANY COMPUTER THAT HAS AN ILLEGAL/PIRATED WINDOWS OPERATING SYSTEM INSTALLED. WE WOULD BE HAPPY TO QUOTE AND INSTALL A LEGITIMATE COPY OF WINDOWS 7 OR UBUNTU LINUX.

8) $30.00 FEE FOR ALL RETURNED CHECKS.