About Zydeco Technologies

What We Do
When your Small Business has computer and network problems, you have downtime and productivity loss, your customer service suffers, you lose critical data and your profits go down. This is a huge risk for any business.

Zydeco Technologies provides proactive IT support to eliminate these risks and helps keep your productivity, service levels and profits growing.

Background
The owner and founder, Joe Mike Brooks, is a 1979 graduate of the University of Texas at Arlington. Joe Mike has been involved with computers of all kinds since 1974, when he took his first FORTRAN programming class. He's been hooked on home, business and industrial computers ever since. Our other technicians all have 10 to 20 years experience, having designed, built, upgraded, repaired or installed OVER EIGHTEEN THOUSAND computers, laptops, servers and networks.

Joe Mike Brooks has worked for both small businesses and multinational technology companies. Joe Mike has been running a small business since 1989 and now is the owner of or is a partner in three different companies, all focused on technology. Joe Mike understands Small Business from the inside out.

Focus
Founded in 2000, Zydeco Technologies 'lives' in the technology sales and support world. Because Zydeco Technologies focuses on and understands the Small Business technology world and its unique challenges, our products and services are specific for Small Business technology needs.

Approach
When your Small Business has computer and network problems, you have downtime and productivity loss, your customer service suffers, you lose critical data and your profits go down. This is a huge risk for any business. Zydeco Technologies provides proactive IT support to eliminate these risks and help keep your productivity, service levels and profits growing.

Our approach is dedicated to provide Peace of Mind for Small Business Owners. We use proven ways to remove the risks and LIABILITIES of technology and transform IT infrastructure into the ASSET that it was always meant to be.

Method
Zydeco Technologies provides Small Business support through Managed Services and through Break-Fix call-out service. Managed Services allows Small Businesses to enjoy an Enterprise class of IT support at very affordable rates.

Managed Services includes: complete documentation of your network, equipment and software; proactive continuous monitoring of every device on your network from our command center; remote resolution of software issues; fast notification and response for on-site resolution of hardware issues; remote management of routine software maintenance/tune ups, managed updates, managed anti-virus status and updates, managed security, managed backups, and telephone/email help-desk. Managed services gives the best service level available for Small Business for a fraction of the cost of having a full-time IT staff.

Benefits of Managed Services Includes:
1) Managed Services delivers Enterprise class support for Small Business.
2) Managed Services can be provided at a fraction of the cost of a full-time IT staff.
3) Managed Services will minimize down-time because every device on your entire network is continuously monitored for problems, and are promptly attended to by one of our technicians.
4) Managed Services will raise your company efficiency because your computers and servers receive routine updates and tune-ups.
4) Managed Services will provide you, the small business owner, Peace of Mind because you know that you are much better prepared for any event such as hard drive failure, security breach, fire, theft, floods, hurricanes and disgruntled employee sabotage.

Break/Fix Call-Out Service provides on-site service for computer, server and network issues at an hourly rate. Pre-paid maintenance contracts are available for discounted service rates. Customers may also bring their problem computers to our store for repair at favorable service rates.

Other Helpful Links:
   Company Policies
   Privacy Policy
   Site Map